AI Learning Academyby 365Education Group

Refund Policy

Last updated: July 21, 2026

30-day money-back guarantee. If you're not satisfied with your course, you can request a full refund within 30 days of your purchase date. Refunds are processed by our Merchant of Record, Paddle.

Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles billing, invoices, returns, and refunds under its Refund Policy.

Eligibility

  • Request submitted within 30 calendar days of the original purchase.
  • Purchase was made through this website or our Paddle checkout.
  • Refund requests are reviewed and approved in accordance with Paddle's Refund Policy.

How to request a refund

  1. Visit paddle.net and enter the email address you used at checkout to access your order and request a refund directly.
  2. You can also email Admin@365heducation.com with your order email, order number, and reason for the request, and we will coordinate the refund with Paddle on your behalf.
  3. Approved refunds are returned to the original payment method by Paddle and typically appear within 5–10 business days depending on your bank.

Chargebacks

Please contact us or Paddle first so we can resolve any concerns directly. Fraudulent chargebacks may result in loss of course access.

Contact

MASTERS ENTERPRISING & HOLDINGS INC.
12932 York Regional Rd, 27, Nobleton, Ontario, Canada, L0G 1N0
Phone: 647-285-8301
Email: Admin@365heducation.com